Creating a Brand Ecosystem

November 9, 2008

by joseph.young.2009

A brand (or business) ecosystem allows customers to live in your brand constantly transitioning from product to product or service to service, or a hybrid of the two. Here are some examples.

Microsoft Windows and Office keep your productivity in the Microsoft brand. Moving between the different applications, Word, Outlook, Excel allow you to do what you need to do everyday under the Microsoft umbrella. You’re become engrained in your workflow that requires Microsoft products indefinitely.

Google does the same thing, wrapping the majority of what you do on the internet in the Google brand. Searching is now “googling,” news is google news or google reader, workflow is moving online in google docs. You spend enough time there, and you’re living in the Google ecosystem.

Game have tried this in the past, but now they’re a larger push. I believe this is a result of general content improving on all levels, requiring people to work harder to keep their audience’s attention. One case of this is between Fable II and Fable II Pub Games. The player could play the Xbox Live Arcade game (secondary interface) before the game came out and allow them to build up a gold balance to spend in the main game (primary interface), Fable II. Another recent attempt is in Tiger Woods 09. They’re tying a cellphone game and console game to keep you thinking about golf all day long. The result of these campaigns should see increased sales over other titles. Fable II is off to a great start selling 1.32M units in just a few weeks. The affect of the new cellphone title on Tiger Woods 09 should be iteresting to watch. Last year they sold under 1M units on a single SKU with Tiger Woods 08. Let’s see if the ecosystem can get the title back over the 1M unit mark on a signle SKU like they did back in 04 and 05.

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